Delivery Information

Free Delivery:

Orders including £1000 will be delivered for FREE. All orders of £20 or more of eligible items, dispatched by Amazon, across any product category also qualify for FREE Delivery. With FREE Delivery, your order will be delivered 3-5 business days after all of your items are available to be dispatched, including pre-order items.

If you are not in when the courier attempts delivery they will leave a calling card with their contact details and will attempt to re-deliver up to 3 times before returning the parcel to us.

  • 3 to 5 business days after dispatch.
  • Parcels going to residential addresses may be delivered on a Sunday.
  • We let you track your driver’s progress on a real-time map on your smartphone.
  • Items on backorder will be despatched as soon as they arrive back in stock.
  • Offer does not include direct ship accounts – standard terms and conditions apply.
  • Some orders may get to you next day if that is the most efficient way for us to send it.
  • Orders submitted on a Saturday or Sunday will be despatched the next business day.
Standard Timescales:

Orders placed before 1pm will be delivered the next day – including Sundays (For example if you order at 12.15pm on a Saturday, you’ll receive your delivery on Sunday). Orders after 1pm will be delivered the following day (For example if you order at 3pm on Sunday, you’ll receive your delivery on Tuesday).

Returns Information

Credit Card:

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened and have any original seals intact. The reasons of refund:

  • Incorrect Product or Size Ordered
  • Product No Longer Needed
  • Product Does Not Match Description on Website
  • Product Did Not Meet Customer’s Expectations
  • Company Shipped Wrong Product or Size
  • Customer Unfamiliar with Retail Interface
  • Customer Unfamiliar with Product

Note: In the event we agree the return of a product, the product must not be opened in any way and must still be in original condition.

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